Employment Opportunities at AWA

AWA is seeking a skilled and compassionate veterinarian to lead our team at an access to affordable care clinic.

Our ideal candidate is committed to providing high-quality medical care to pets while prioritizing accessibility and affordability for all pet owners. If you're passionate about preventive medicine, diagnostics, and treatment, and dedicated to improving the health and well-being of pets in our community, we want you on our team!

Full-time position offers competitive pay and benefits: health insurance coverage, paid time off, paid holidays and stipend for continuing education credits and/or licensing fees. Salary commensurate with experience.

Objective:

Access to affordable vet care is a priority of AWA’s mission. This role will help lead AWA and the clinic team to help us ensure owned dogs and cats have access to care that improves their welfare, decreases suffering, while being compassionate, respectful, and considerate of both pets and family circumstances. This position will oversee the medical operations of AWA’s public Pet Clinic.

Including:

Develop and implement protocols for veterinary medical and surgical care for clinic animals in accordance with standards of best practices. Provide high quality medical and surgical care including high quality high volume spay/neuter surgery clinic animals. Coordinate with veterinarians, veterinary staff, and other departments to optimize animal care and availability of services. Ensure compliance with state and federal laws governing animal care, veterinary medicine, reportable diseases, and controlled substances.

Attend staff meetings and important organizational events, as necessary. Behave in a manner that upholds both personal and professional standards, as an ambassador of the AWA, at all times.

Qualifications

A DVM degree from an accredited school of veterinary medicine. A license to practice veterinary medicine in the state of New Jersey (or the ability to obtain one). Professional Liability Insurance. · 5-7 years’ experience working as a veterinarian · 3-5 years’ experience managing veterinary technician staff

To apply, send resume to: Laurah@awanj.org

Seeking a skilled and compassionate veterinarian to join our team at an access to affordable care clinic. Our ideal candidate is committed to providing high-quality medical care to pets while prioritizing accessibility and affordability for all pet owners.

If you're passionate about preventive medicine, diagnostics, and treatment, and dedicated to improving the health and well-being of pets in our community, we want you on our team!

Full-time position offers competitive pay and benefits: health insurance coverage, paid time off, paid holidays and stipend for continuing education credits and/or licensing fees. Salary commensurate with experience.

Objective:

Access to affordable vet care is a priority of AWA’s mission. This role is crucial to helping us ensure owned dogs and cats have access to care that improves their welfare, decreases suffering, while being compassionate, respectful, and considerate of both pets and family circumstances.

This role will perform wellness care, vaccine services, dental services and high-quality, high-volume spay/neuter surgeries for client-owned animals in our Pet Clinic as well as support various community outreach programs offsite with the goal to provide services to those in need. Occasional support for the shelter pet clinic may be requested.

Attend staff meetings and important organizational events, as necessary. Behave in a manner that upholds both personal and professional standards, as an ambassador of the AWA, at all times.

Qualifications

· Degree in veterinary medicine from an accredited school required. · Licensed to practice in New Jersey, or ability to obtain license prior to employment.

To apply, send resumes to: Laurah@awanj.org

Objective:

Assists with all practices and procedures of medical and surgical support, preparation, monitoring, and release of animals. Assess and monitor overall health, provide initial and routine medications and vaccines. Determine basic animal information at time of intake and maintain standards and record keeping as directed by the Clinic/Shelter Veterinarian.

Essential Functions:

• Adheres to agency Standard Operating Procedures (SOPs) to include standard best practices on safety and compliance
• Keeps all work areas, facilities, equipment, and animal cages clean and sanitized at all times
• Receives animals upon drop-off for surgery, at Shelter intake, and for foster care
• Maintains proper animal identification
• Checks animals for illness, infestations, injuries, or abnormalities, and performs diagnostic tests as directed by the Veterinarian
• Handles and restrains animals, including fractious and feral animals properly and safely
• Inoculates, medicates, feeds, and cares for animals as indicated by the Veterinarian
• Performs pre- and post-surgical related duties to include but not limited to, cleaning instruments, wrapping packs, and maintaining machines/equipment
• Responsible for the efficient induction and prepping of animals for surgery, to include monitoring animals recovering from anesthesia
• Assists with dental procedures including taking dental radiographs, anesthesia monitoring, and scaling and polishing
• Performs post-surgical duties and checks to ensure proper recovery of the animals
• Dispenses prescribed medications
• Meets and talks with clients during admission, exams, vaccination clinics, foster rechecks, and surgical release, giving accurate and understandable instructions for post-surgical care and treatments as needed
• Prepares and maintains accurate medical records through agency database systems to include controlled substance logs
• Participates in euthanasia and disposal of animals as needed
• Responsible for handling after-hours emergency medical calls

Position Requirements:

• Humane treatment of animals
• Is able to accept and explain the concepts of prepubescent sterilization, prerelease sterilization of adopted animals and humane euthanasia
• Must recognize or be willing to gain working knowledge of normal and abnormal health and behavioral conditions of the patients, pre- and post-surgery
• Knowledge of the diseases and disorders of animals, spay/neuter, related procedures, animal handling and restraint
• Familiarity with medical terminology and medical knowledge preferred
• Mathematical skills for drug conversions and dosing preferred
• Knowledge of disinfecting procedures; antisepsis and asepsis

Qualifications:

• High School graduate, associate degree as Veterinary Technician preferred
• 1-2 years’ experience performing Veterinary Technician duties preferred

Physical Factors:

• Exposure to animals such as cats, dogs, and exotics
• Ability to lift and move up to 50 lbs. unassisted, and over 50 lbs. with assistance
• Potential exposure to zoonotic diseases, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects. Peanut butter is used extensively throughout the facility.
• Long periods of standing, bending, stooping, reaching, and working outdoors in varying weather conditions will be required

Job Type: Full-time


Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

To apply, send resumes to: RyanC@awanj.org

Job Summary

The Clinic Office Supervisor is responsible for overseeing the daily operations of the front-end clinic staff, ensuring exceptional client service, accurate billing, efficient scheduling, and smooth communication between clients and the clinic team. This position plays a critical role in maintaining the workflow of the clinic’s administrative functions and fostering a professional, welcoming environment for clients, staff, and volunteers.

Supervisory Responsibilities

• Provide direct supervision to all clinic front-end team members.
• Schedule front desk staff and ensure appropriate coverage to meet operational needs.
• Monitor and support the daily workflow, ensuring staff deliver prompt, courteous, and professional service.
• Conduct timely and constructive performance evaluations.
• Coach, mentor, and assist staff with complex or sensitive tasks when needed.
• Seek out and assign Professional Development training as needed.
• Perform other supervisory duties as assigned.

Essential Duties and Responsibilities

• Manage client appointment scheduling to optimize clinic capacity and meet patient care needs.
• Ensure client records are accurately created and maintained.
• Monitor and ensure timely responses to client inquiries via phone, email, and in-person interactions.
• Greet and assist clients, visitors, and volunteers, ensuring a positive and professional experience.
• Oversee check-in and check-out procedures for all clinic appointments following AWA’s Standard Operating Procedures (SOPs).
• Coordinate the movement of patients through intake and discharge to maintain clinic flow.
• Supervise all clerical and administrative support tasks, ensuring efficiency and adherence to clinic standards.
• Train and support staff on front-end procedures, cash handling, and client communications.
• Manage client complaints or conflicts with empathy, professionalism, and efficiency.

Billing and Financial Responsibilities

• Oversee the full billing cycle, including invoice creation, payment collection, and account reconciliation.
• Review and audit invoices for accuracy and compliance with clinic policies and guidelines.
• Handle and resolve billing inquiries and disputes with professionalism and care.
• Supervise and perform end-of-day and morning opening financial procedures, including daily reporting and reconciliations (e.g., NEO reports).
• Ensure deposits are correctly recorded and applied to client accounts.
• Maintain appropriate cash levels for daily operations and offsite events/services.

Required Skills/Abilities:

• Ability to lead, motivate, and guide a team
• Excellent verbal and written communication skills for interacting with staff, clients, and other departments
• Ability to analyze billing data, identify issues, and develop solutions
• Ensuring accuracy in billing processes and data entry
• Prior experience in billing or accounting
• Prior experience in management with strong supervisory and leadership skills
• Proficient in Pet Clinic POS/veterinary database NEO

Position Requirements:

• Belief in the mission and values of AWA.
• Adherence to all organizational policies, procedures, and safety standards.
• Must recognize or be willing to gain working knowledge of normal and abnormal health and behavioral conditions of the Pet Clinic patients in order to inform clients of any issues.
• Must be able to operate a multi-line phone system, basic office machinery, and a computer
• Must be able to learn computer software quickly and efficiently.
• Quickly learn and adapt to changes in policies, procedures, and safety standards.
• Maintain composure and the ability to tactfully and effectively work with the public and co-workers.
• Demonstrate flexible and efficient time management and ability to prioritize workload.

Education and Experience:

• High School graduate required
• 2-5 years’ experience in high volume veterinary clinic preferred
• Working knowledge of computer systems, POS, and client/medical database systems.

Physical Requirements:

• Work performed in animal clinic, high exposure to animals.
• Ability to lift up to 50 lbs. unassisted, and over 50 lbs. with assistance.
• Potential exposure to zoonotic disease, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects.
• Prolonged periods of standing, bending, stooping, reaching, speaking on the phone, working at the computer, and working outdoors in differing climate may be required.

Job Type: Full-time

Benefits:

- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

To apply, send resumes to: RyanC@awanj.org

Objective: Provide assessment, socialization, behavior modification and enrichment for shelter animals. Provide behavior consultation and training for staff, volunteers, shelter pet adoptees, and public clients. Oversee all daily operations and staff of the behavior department while maintaining the policies and procedures related to all aspects of said department. Essential Functions:

Behavior

• Ensure the completion of assessments on intake animals.
• Update assessments and behavior information and records as needed in Pet Point.
• Implement the completion of recording all SAFER assessments and behavior modification sessions.
• Identify animals that need behavior support/intervention, create/implement/document behavior modification plans for shelter animals.
• Implement and track enrichment programs for all animals.
• Develop and oversee playgroups, socialization and enrichment standards for all animals.
• Help to identify and establish procedures and management strategies for hard to place animals and those with LOS issues.
• Develop, teach, implement and oversee canine, feline and small animal behavior and training programs for the public, staff and volunteers.
• Implement, schedule and execute public training sessions/classes.
• Communicate with adopters via phone and email on behavior related questions; identify referrals and provide needed resources and post adoption support. Document such in Pet Point or designated tracking system.
• Identify euthanasia candidates and participate in discussion and decisions on such candidates.
• Uphold the principles and practices of LIMA.
• Maintain a certification of at least CPDT-KA or higher.

Supervision:

• Supervise behavior department staff of full-time, part-time and contracted employees.
• Oversee the animal handling portion of volunteer training.
• Ensure volunteers and staff are handling, interacting with and behaving in a humane and safe manner.
• Ensure proper staffing levels for the department.
• Provide performance feed back on a regular basis including introductory and yearly performance reviews for behavior staff to management.
• Interview and hire staff for the behavior department in conjunction with shelter manager.
• Participate in developing annual goals, budgets and programs for the behavior department.
• Ensure program goals and department goals are met and data is tracked.
• Communicate effectively with shelter management, medical staff, clinic staff, and development staff on departmental needs.
• Other duties as needed.

Position Requirements:

• Humane treatment of animals
• Prior experience with SAFER, Meet Your Match, and Felinality Assessments or equivalents thereof.
• Knowledge of animal health, behavioral conditions, and animal handling
• Knowledge of veterinary medical terms and processes; or willingness to learn
• Provide and record objective and accurate information
• Ability to handle multiple tasks simultaneously
• Effective teamwork capabilities, and communication and organizational skills
• Problem solving skills
• Time and project management skills
• Effective budgetary and cash management skills
• Customer service and employee management skills

Qualifications:

• Bachelor’s degree in animal science or behavior preferred or equivalent years of work experience.
• CPDT-KA or higher certification required
• 1-3 years’ experience working in the companion animal field, shelter experience preferred.
• Valid driver’s license and a clean driving record
• Basic computer skills; knowledge of animal shelter software programs is a plus

Physical Factors:

• Work performed in shelter environment, high exposure to animals, requires animal handling
• Potential exposure to zoonotic diseases, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects
• Ability to lift up to 50 lbs. unassisted, and over 50 lbs. with assistance
• Long periods of sitting, standing, working at computer and making phone calls, standing before groups, bending, stooping, reaching, and working outdoors in differing climate may be required

Working Conditions:

• Varying shifts, weekdays and weekends, and some holiday work required
• Overtime work as necessary

To apply, send resumes to: nancik@awanj.org

Objective:

Volunteers are an integral part of AWA’s success. The Volunteer & Outreach Coordinator coordinates and oversees all elements of AWA’s volunteer program to ensure the organization’s needs are met and the volunteers are respected and valued. Responsibilities include but are not limited to: assessing the organization’s needs and supporting those needs and objectives through the recruitment, placement, training, management, and retention of volunteers. The Volunteer & Outreach Coordinator works closely with all departments of AWA as needed to provide volunteers for programs. AWA’s Volunteer program provides volunteers for assistance and support in Operations (Shelter & Clinic), Development and Outreach/Events, as well as for special programs (Tales with Tails, Foster program, and Pet Therapy). Assists with developing, staffing, and managing Humane Education-related events.

Volunteer Program Functions: Recruitment:

• Recruit volunteers through marketing and communications
• Work with members of the Humane Education and Development teams on recruitment strategies
• Engage networks (professional, social, internal/external) to identify potential volunteers
• Routinely review process for onboarding from application to first shift for efficiency

Volunteer Opportunities:

• Develop new volunteer opportunities
• Work with all areas/departments across AWA to understand how they work and assess their volunteer needs
• Ensure availability and variety of appropriate volunteer opportunities
• Maintain proactive scheduling of all volunteer activity for each program and event

Training & Scheduling:

• Ensure appropriate job-matching, orientation, training, and support for volunteers
• Coordinate existing volunteer opportunities, including, but not limited to: Shelter and Clinic services, general housekeeping functions, greeters, foster parents, enrichment creation, fundraising and development, special events, and outreach events
• Create training materials and ensure frequent, effective training in key volunteer areas as well as safety; provide specialized trainings as needed
• Familiarize volunteers with AWA’s presence and activity within the larger community
• Ensure recognition of the value of volunteers to AWA

Evaluation & Appreciation:

• Develop and maintain a rapport with volunteers so they feel valued, needed, and connected to the AWA mission
• Annually assess effectiveness of entire program
• Evaluate the effectiveness of volunteer opportunities
• Evaluate satisfaction of volunteers with their experiences at AWA
• Evaluate and manage the performance of individual volunteers
• Enforce volunteer code of conduct and procedures
• Organize an ongoing variety of volunteer recognition activities; plan and organize the annual Volunteer Appreciation including refreshments, awards, activities, etc.
• Increase staff awareness and appreciation of the role and function of volunteers
• Maintain, research, update, and create new volunteer policies, procedures, and job descriptions
• Maintain accurate records for individual volunteers including affiliations, skills, and training; write letters of recommendation for HS students and others

Special Volunteer Programs (Pet Therapy & Fostering):

• Oversee program objectives
• Ensure specialized trainings are in place to meet program needs
• Serve as primary contact for partner organizations and agencies
• Assist the Foster Care & Transport Coordinator as needed

Pet Food Pantry:

• Organize the distribution of pet food to those in need through our biweekly pantry, quarterly pantry, and VOW programs
• Network with community organizations for pet food distribution
• Maintain data on families and animals served for reporting purposes
• Purchase pet food supplies for the quarterly Camden County Alliance Pet Food events when necessary
• Facilitate Employee Pantry Program

Community Outreach:

• Seek out and schedule opportunities to secure community awareness around AWA’s programs and services
• Events include business events, town fairs, tables at local pet supply stores, etc.
• Meet annual outreach goals:
• Set calendar, evaluate overall success
• Establish donation goals and supply drives
• Create shopping lists for events
• Coordinate volunteer participation and ensure proper coverage to minimize cancellations and ensure AWA presence is positive, branded, and professional
• Follow up for all community events to determine success/areas for improvement
• Create displays and materials to be given out at outreach events
• Keep outreach supplies in order at all times
• Provide Digital & Website Coordinator with monthly schedule of events

Education:

• Provide support and back-up as needed to the Education Department
• Assist with ensuring areas and activities are covered such as birthday parties, Kids’ Nights, Humane Education school visits, and on-site tours
• Ensure volunteers are scheduled for activities when needed, such as off-site Humane Education visits, and other activities

Development Department:

• Maintain awareness of AWA’s brand and style guidelines when creating materials
• Identify AWA fundraising communications and tailor messages appropriately to engage volunteers
• Work closely with other departments and attend regular meetings to discuss collaborations and future fundraising and events
• Draft documents for AWA publications
• Track metrics to document AWA’s programs to share with supporters and for grant proposals/reporting
• Answer inquiries from supporters in a timely, efficient, and appropriate manner

Other:

• Monitor and be accountable for budget items and resources
• Prepare reports of activity relative to volunteer programs and outreach
• Maintain and update computerized database, communication tools, forms, and documents for all volunteer activities
• Maintain volunteer database (Volgistics)
• Perform other duties as assigned

Position Requirements:

• Ability to work cross-departmentally
• Commitment to the humane treatment of animals
• Adhere to all organizational policies, procedures, and safety standards
• Demonstrate flexible and efficient time management skills and the ability to prioritize workload
• Ability to handle multiple tasks simultaneously
• Effective communication skills
• Analytical and problem-solving skills
• Ability to identify areas in need of improvement
• High-quality customer service skills
• Ability to learn quickly and efficiently
• Cash management and handling skills
• Punctuality and preparedness are crucial

Qualifications:

• Bachelor’s degree preferred
• 3–5 years’ experience managing volunteers in a non-profit setting preferred
• Valid driver’s license and a clean driving record required
• Knowledge of basic computer software required
• Familiarity with Salesforce preferred

Physical Factors:

• Work performed throughout AWA facilities and across all departments, including exposure to animals and animal handling
• Long periods of sitting, standing, leading groups, using a computer and telephone, bending, stooping, reaching, and working outdoors in various weather conditions
• Potential exposure to zoonotic diseases, dangerous animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects
• Peanut butter is used throughout the facility
• Ability to lift and move up to 25 lbs unassisted, and over 25 lbs with assistance

Working Conditions:

• A flexible schedule including days, evenings, and weekends is required to ensure volunteer engagement
• Overtime work may be required with approval

To apply, send resumes to: sue@awanj.org