Employment Opportunities at AWA

AWA is seeking a skilled and compassionate veterinarian to lead our team at an access to affordable care clinic.

Our ideal candidate is committed to providing high-quality medical care to pets while prioritizing accessibility and affordability for all pet owners. If you're passionate about preventive medicine, diagnostics, and treatment, and dedicated to improving the health and well-being of pets in our community, we want you on our team!

Full-time position offers competitive pay and benefits: health insurance coverage, paid time off, paid holidays and stipend for continuing education credits and/or licensing fees. Salary commensurate with experience.

Objective:

Access to affordable vet care is a priority of AWA’s mission. This role will help lead AWA and the clinic team to help us ensure owned dogs and cats have access to care that improves their welfare, decreases suffering, while being compassionate, respectful, and considerate of both pets and family circumstances. This position will oversee the medical operations of AWA’s public Pet Clinic.

Including:

Develop and implement protocols for veterinary medical and surgical care for clinic animals in accordance with standards of best practices. Provide high quality medical and surgical care including high quality high volume spay/neuter surgery clinic animals. Coordinate with veterinarians, veterinary staff, and other departments to optimize animal care and availability of services. Ensure compliance with state and federal laws governing animal care, veterinary medicine, reportable diseases, and controlled substances.

Attend staff meetings and important organizational events, as necessary. Behave in a manner that upholds both personal and professional standards, as an ambassador of the AWA, at all times.

Qualifications

A DVM degree from an accredited school of veterinary medicine. A license to practice veterinary medicine in the state of New Jersey (or the ability to obtain one). Professional Liability Insurance. · 5-7 years’ experience working as a veterinarian · 3-5 years’ experience managing veterinary technician staff

To apply, send resume to: Laurah@awanj.org

The Shelter Medical Records Assistant is responsible for providing administrative veterinary support to ensure efficient operation of the shelter medical department through coordinating and tracking the flow of animals from intake to release.

Essential Functions:

· Data entry and management of PetPoint system
· Routinely maintain and update all animal records, including but not limited to:
  – Intake information
  – Tests performed and results
  – Exam and medical records
  – Surgeries scheduled/performed
  – Foster care records
  – Euthanasia records
· Print updated records and file accordingly
· Update all animal adoption folders, kennel cards, cage signage on a daily basis
· Coordinate and track the flow of shelter animals from intake through release
· Daily checks and updates for medical schedules
· Manage with foster coordinator for space allocation for foster placements and returns
· Assist medical department staff on occasion with limited department duties such as restraint for blood draw or maintenance of the reception/intake area

Position Requirements:

· Commitment to humane treatment of animals
· Exceptional word processing, data management, and report writing/reading skills
· Ability to learn new computer systems quickly and efficiently
· Mental capacity to store and retrieve information regularly
· Knowledge of health, behavioral conditions, and basic animal handling; or willingness to learn
· Knowledge of veterinary medical terms and processes; or willingness to learn
· Adhere to all organizational policies and procedures and safety standards
· Quickly learn and adapt to changes in policies, procedures, and safety standards
· Provide and record accurate information
· Ability to handle multiple tasks simultaneously
· Demonstrate flexible and efficient time management and ability to prioritize workload
· Operate multi-line phone system, basic office machinery, and computers
· Effective team work capabilities, and communication skills
· Maintain a positive and respectful attitude
· Problem solving skills
· Consistently report to work on time and prepared

Qualifications:

· Associates degree preferred; relevant job experience may be considered equivalent
· Minimum 2 years general work experience in a team environment
· Working knowledge of PetPoint computer system a plus; basic computer system experience required

Physical Factors:

· Work performed in shelter environment, high exposure to animals, may require animal handling
· Potential exposure to zoonotic diseases, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects
· Extended periods of sitting, standing, bending, stooping, reaching, and working outdoors in differing climate may be required

Working Conditions:

· Varying shifts, weekdays and weekends, and some holiday work required
· Overtime work as necessary

Job Type: Part-time

Benefits:

· Employee assistance program
· Employee discount
· Paid time off
· Retirement plan

To apply, send resume to: Laurah@awanj.org

Full-Time Veterinary Technician

Job Description:

Objective: Assist with all practices and procedures of medical and surgical support, preparation, monitoring, and release of animals. Assess and monitor overall health, provide initial and routine medications and vaccines. Determine basic animal information at intake and maintain standards and record keeping as directed by the Clinic/Shelter Veterinarian.

Essential Functions:

· Adheres to agency SOPs, including standard best practices on safety and compliance.
· Keeps all work areas, facilities, equipment, and animal cages clean and sanitized at all times.
· Receives animals upon drop-off for surgery, intake, and foster appointments.
· Maintains proper animal identification.
· Checks animals for illness, infestations, injuries, abnormalities, and performs diagnostic tests as directed by the veterinarian.
· Handles and restrains animals—including fractious and feral animals—properly and safely.
· Inoculates, medicates, feeds, and cares for animals as indicated by the veterinarian.
· Performs pre- and post-surgical duties including cleaning instruments, wrapping packs, and maintaining equipment.
· Responsible for efficient induction and prepping of animals for surgery, including monitoring animals recovering from anesthesia.
· Assists with dental procedures, including dental radiographs, anesthesia monitoring, scaling, and polishing.
· Performs post-surgical checks to ensure proper recovery.
· Dispenses prescribed medications.
· Meets and talks with clients during admissions, exams, vaccination clinics, and surgical releases, providing clear post-surgical care instructions.
· Prepares and maintains accurate medical records within agency database systems, including controlled substance logs.
· Stocks clinic and shelter supplies and reports re-stock needs and equipment failures.
· Assists in training new employees and volunteers.
· Works with and observes volunteers/students to ensure proper procedures are followed.
· Participates in euthanasia and disposal of animals as needed.
· Responsible for handling after-hours emergency medical calls.
· Performs other duties as assigned.

Position Requirements:

· Humane treatment of animals.
· Ability to accept and explain prepubescent sterilization, prerelease sterilization for adopted animals, and humane euthanasia.
· Recognize or gain knowledge of normal/abnormal health and behavior conditions pre- and post-surgery.
· Knowledge of animal diseases, disorders, spay/neuter procedures, and safe animal handling/restraint.
· Familiarity with medical terminology preferred.
· Mathematical skills for drug conversions and dosing preferred.
· Knowledge of disinfecting procedures, antisepsis, and asepsis.
· Quick learner and adaptable to change.
· Maintain a clean and professional appearance.
· Effective interpersonal and communication skills.
· Positive and respectful attitude.
· Ability to multitask.
· Flexible and strong time-management skills.
· Reliable and prepared for work daily.
· Problem-solving skills and ability to think creatively.
· Reliable transportation.

Qualifications:

· High School graduate; Associate’s degree as a veterinary technician preferred.
· 1–2 years of veterinary technician experience preferred.

Physical Factors:

· Exposure to cats, dogs, and exotic animals.
· Potential exposure to zoonotic diseases.
· Ability to lift up to 50 lbs. unassisted, and over 50 lbs. with assistance.
· Long periods of standing, bending, stooping, reaching, and outdoor work in varying climates.

Job Type: Full-time
(Rotating Saturday shift required – 8:30am–2:30pm)

Benefits:
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

To apply, send resume to: ryanc@awanj.org

The Clinic Vet Tech assists with all practices and procedures related to medical and surgical support, preparation, monitoring, and release of animals. This role assesses and monitors overall health, administers routine medications and vaccines, and gathers basic animal information at intake while maintaining accurate records as directed by the Clinic/Shelter Veterinarian.

Objective:

Assist with all practices and procedures of medical and surgical support, preparation, monitoring, and release of animals. Assess and monitor overall health, provide initial and routine medications and vaccines. Determine basic animal information at time of intake and maintain standards and record keeping as directed by the Clinic/Shelter Veterinarian.

Essential Functions:

· Adheres to agency SOPs to include standard best practices on safety and compliance
· Keeps all work areas, facilities, equipment and animal cages clean and sanitized at all times
· Receives animals upon drop off for surgery, at time of shelter intake and fosters
· Maintains proper animal identification
· Checks animals for illness, infestations, injuries or abnormalities, and performs diagnostic tests as directed by the veterinarian
· Handles and restrains animals, including fractious and feral animals properly and safely
· Inoculates, medicates, feeds, and cares for animals as indicated by the veterinarian
· Performs pre and post-surgical related duties including cleaning instruments, wrapping packs, and maintaining machines/equipment
· Responsible for the efficient induction and prepping of animals for surgery, including monitoring animals recovering from anesthesia
· Assists with dental procedures including taking dental radiographs, anesthesia monitoring, and scaling and polishing
· Performs post-surgical duties and checks to ensure proper recovery of the animals
· Dispenses prescribed medications
· Meets and talks with clients during admission, exams, vaccination clinics, and surgical release, providing accurate instructions for post-surgical care and treatments
· Prepares and maintains accurate medical records through agency database systems including controlled substance logs
· Stocks clinic and shelter supplies and reports re-stock needs and equipment failures to management
· Assists in the training of new employees and volunteers
· Works with and observes volunteers or students to ensure proper procedures are followed
· Participates in euthanasia and disposal of animals as needed
· Responsible for handling after hours emergency medical calls
· Performs other duties as assigned

Position Requirements:

· Humane treatment of animals
· Ability to accept and explain the concepts of prepubescent sterilization, prerelease sterilization of adopted animals and humane euthanasia
· Must recognize or be willing to gain working knowledge of normal and abnormal health and behavioral conditions of patients pre- and post-surgery
· Knowledge of diseases and disorders of animals, spay/neuter related procedures, animal handling and restraint
· Familiarity with medical terminology and veterinary medical knowledge preferred
· Mathematical skills for drug conversions and dosing preferred
· Knowledge of disinfecting procedures, antisepsis and asepsis
· Quick learner and adaptable to change
· Maintain clean and professional appearance
· Effective interpersonal and communication skills
· Maintain a positive and respectful attitude
· Ability to multi-task
· Must be flexible and possess efficient time management skills
· Must be reliable and come to work prepared
· Problem solving skills and ability to think outside the box
· Reliable transportation

Qualifications:

· High School graduate required; Associate’s degree as Veterinary Technician preferred
· 1–2 years experience performing veterinary technician duties preferred

Physical Factors:

· Exposure to animals such as cats, dogs, and exotics
· Potential exposure to zoonotic diseases
· Ability to lift up to 50 lbs. unassisted and over 50 lbs. with assistance
· Long periods of standing, bending, stooping, reaching, and working outdoors in differing climate will be required

Benefits:

· Employee assistance program
· Employee discount
· Paid time off
· Retirement plan

Work Location: In person

To apply, send resume to: ryanc@awanj.org

Objective:  The Events & Community Engagement Coordinator is responsible for the coordination and implementation of AWA’s year-long calendar of fundraising and community engagement events, including planning, creation, execution, and evaluation of both AWA’s virtual and in-person events. This position is key to AWA’s success and requires a highly organized, creative, detail-oriented, and motivated person to manage the various aspects of event planning and production. The Events & Community Engagement Coordinator position is also responsible for developing new prospects for sponsorship and sponsorship proposals for these events with the support from other development team members. This individual will also represent AWA in the business community by joining and attending area business organizations’ meetings and events as per the Executive Director and/or Development Manager. This may also include speaking/presenting about AWA’s mission. In addition, this position works closely with members of the Development team, AWA’s Marketing & Communications Manager, AWA’s Volunteer Coordinator, volunteers, sponsors, vendors, and community partners to help deliver successful events that raise funds, increase awareness, and strengthen connections to AWA’s mission.

Purpose: AWA events play a vital role in advancing our mission, engaging supporters, and building meaningful connections within the community. The Events & Community Engagement Coordinator is key to ensuring events are organized, welcoming, and successful by supporting all aspects of event planning, sponsorship fulfillment, event budgeting, logistics coordination, volunteer engagement, and community outreach.

AWA events give voice to the passion we have for all that we do and provide opportunities for supporters to celebrate with us.

The position deals with a wide range of responsibilities that include seeking and securing sponsorships, communicating with event attendees and corporate donors, event creation and budgeting, marketing, contacting vendors, and planning and supervising event logistics necessary for event production.

JOB DUTIES & RESPONSIBILITIES:

Planning & Coordination:

• Coordinate logistics and support the planning, and execution of fundraising, friend-raising, and community engagement of events. Identify and solicit events and vendor sponsors. Develop detailed plans to account for resource procurement, and logistics required to meet specified goals. Lead on-site management at events.
• Assist with securing event venues, vendors, entertainment, rentals, applications/permits, supplies, budget management, staffing/volunteer needs, and other event related resources.
• Maintain event timelines, task lists, and planning documents to ensure that deadlines are met.
• Assist with event setup, breakdown and on-site coordination.
• Coordinate event registration, ticketing, invitations, and attendee communications.
• Participate in and lead staff event planning and production meetings (Ops meeting) and discussions. Providing updates on assigned projects and a debrief within two weeks after event.
• Interface with Development co-workers and appropriate AWA staff members on event concept, production/printing, and marketing.
• Maintain accurate event records and supporter interactions within AWA’s CRM system.
• Track and maintain event-related inventory, including signage, supplies, promotional materials, and event equipment.
• Assist in documenting event procedures, creation of SOPs and training materials, and maintain event planning resources.

Marketing & Communications:

• Collaborate with designated staff to create event promotional material that aligns with AWA’s brand standards.
• Help develop event-related communications, including participant updates, FAQs, event reminders, thank-you messages, and post-event surveys.
• Coordinate event information updates for AWA’s website, flyers, and community calendars.
• Support efforts to promote events through media outlets, community organizations, and partner networks.

Volunteer & Event Support:

• Work collaboratively with the Volunteer Coordinator to identify volunteer needs for events.
• Assist with volunteer communication, scheduling, and event day coordination.
• Support volunteer orientation and training as it relates to event activities.
• Help ensure volunteers have the information and resources needed to be successful during events.

Financial & Administrative:

• Assist with tracking and reporting on all event key performance metrics to document success and areas for improvement (numbers, attendance, donations, fees by various criteria, etc.).
• Assist Development Manager in preparation and monitoring of event budgets and financial performance.
• Support Development Manager to set revenue targets, with multi-year growth plans; develop strategies to meet targets.
• Prepare reports and summaries related to event outcomes and participation.
• Maintain organized event files, records, contracts, and documentation.
• Coordinate event information on AWA’s shared calendars and internal communication systems.
• Communication regarding onsite events with appropriate AWA staff members including the completion of the AWA Onsite Event Facilities Management form so all areas of AWA are aware of the event and any specific responsibilities within each area.

Sponsorship & Community Engagement:

• Cultivate familiarity with the regional business community.
• Manage sponsor outreach, stewardship, and fulfillment of sponsorship benefits under the direction of Development Manager.
• Help maintain positive relationships with sponsors, vendors, community partners, and event participants. Look to deepen connections between the business community and AWA by stewarding relationships around shared priorities.
• Directly solicit companies for support (financial sponsorship, vendors, in-kind, 3rd party, etc.).
• Support efforts to identify potential event sponsors, in-kind donors, and community partners.
• Attend community events, networking opportunities, and meetings assigned to represent AWA.
• Manage detailed deliverables plans for business partners.
• Assist in creation and preparation of AWA’s sponsorship materials, partnership information, and event recognitions materials.
• Track sponsor deliverables and ensure sponsorship benefits are fulfilled accurately and on time.

GENERAL OPERATIONS:

• Provide information and assistance via phone, email, and in person.
• Assist with monitoring and responding to inquiries received through info@awanj.org and events@awanj.org.
• Maintain confidentiality in all areas of work at AWA to ensure the respect, dignity, and rights to privacy of all stakeholders.
• Attend and support AWA events and activities as assigned.
• Assist Development team members with projects and initiatives as needed.
• Perform other duties as assigned.

This position is full-time and is benefit-eligible after 90-day Introductory Period.

Qualifications:

• At least 2 years’ progressive experience in event production with nonprofit experience, with independent decision making and supervisory responsibilities preferred.
• Experience with Canva and event management systems (GoFundMe Pro).
• Event, communication, marketing and/or public relations experience desirable.
• Knowledge of current social media applications (Facebook, Twitter, Instagram, YouTube).
• Proficient in MS Office applications including Word, Excel, and PowerPoint.

Education:

• Graduation from a 4-year college or university preferred.
• A 2-year degree with minimum 3-years relevant work experience, preferable with a nonprofit organization, may substitute.

Position Requirements:

• Belief in the mission and values of AWA.
• Commitment to the humane treatment of animals.
• Professional, tactful demeanor with ability to cultivate relationships.
• Strong writing, data management, and analytical skills.
• Ability to learn a variety of new computer systems quickly.
• Self-directed, with a proven ability to prioritize complex and overlapping deadlines with minimal support or supervision while handling multiple tasks simultaneously.
• Successful experience collaborating with team members (staff and/or volunteer).
• Philanthropic and fundraising mindset.
• Ability to adhere to all organizational policies and procedures and safety standards.
• Occasional weekend and evening hours, as well as some holiday work may be required, according to internal and external event schedule.

Physical Factors:

• Work performed in a busy, open administrative office setting, with potential for frequent interruptions and distractions; some local travel to offsite event locations and meetings.
• Physically capable of assisting with event setup (including but not limited to setting up tents, posting event signage, table and chair setup etc.), traveling to offsite locations, and serving as a facilitator at meetings may be required.
• Ability to work outdoors in different climates.
• Ability to lift to 40 lbs. unassisted, and over 40 lbs. with assistance.
• Minimal exposure to animals, but periodic proximity with shelter and community animals likely.
• Possible exposure to peanut butter.
• Drivers License required.

To apply, send resume to: sueb@awanj.org

Objective: Provide administrative support for the Pet Clinic, and provide assistance to the public regarding medication, procedures, scheduling appointments, and processing invoices and payment.

Essential Functions:

Facility & Infrastructure & Procurement Support

• Adheres to agency SOPs to include standard best practices on safety and compliance.
• Primary support for the clinic reception desk –
• Answer incoming calls and check/return messages
• Schedule appointments
• Update cancellations
• Fill openings as needed
• Confirm appointments the day before
• Greets and helps all visitors/volunteers
• Process paperwork as needed
• Assist with the flow of incoming animals throughout designated areas, take animal weight as needed.
• Applies appropriate promotions and discounts to services
• Processes all reminder emails, calls and postings
• Provide information on flea and tick treatment, spay/neuter surgery, routine testing and test results, clinic practices, or general questions on various aspects of animal care.
• Relay important follow up care to discharged patients as requested by the veterinarian or technician staff.
• Stock, clean and organize lobby area of the clinic and the reception desk.
• Ensure deposits are taken and applied to the client account.
• Process all invoicing at the close of each appointment.
• Responsible for obtaining and uploading medical history to patient files
• Responsible for sale of clinic merchandise
• Process all payments and close out and balance the drawer each day.
• Oversee assigned maintenance and safety responsibilities

Position Requirements:

• Humane treatment of animals
• Is able to accept and explain the concepts of prepubescent sterilization, prerelease sterilization of adopted animals and humane euthanasia
• Must recognize or be willing to gain working knowledge of normal and abnormal health and behavioral conditions of the patients, pre- and post-surgery
• Knowledge of the diseases and disorders of animals, spay and neuter and related procedures, and animal handling and restraint
• Familiarity with medical terminology and medical knowledge, willingness to learn
• Knowledge of disinfecting procedures; antisepsis and asepsis
• Adhere to all organizational policies and procedures and safety standards
• Quickly learn and adapt to changes in policies, procedures, and safety standards
• Maintain good appearance and the ability to tactfully and effectively work with the public
• Maintain a positive and respectful attitude
• Provide and record accurate information
• Ability to handle multiple tasks simultaneously
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Effective communication skills
• Problem solving skills
• High quality customer service skills
• Ability to learn quickly and efficiently
• Consistently report to work on time and prepared

Competencies:

Communication - Receptionist must communicate effectively both verbally and in writing with supervisors, colleagues, volunteers and clients. Is able to effectively communicate in emergent situations. Is tactful and understandable when communicating medical information to clients.

Customer Service - Receptionist has daily contact with clients, co-workers, supervisors and volunteers. Is able to respond promptly and courteously to customer needs. Responds to request for service or assistance from supervisors, co-workers and volunteers. Is able to handle customer service situations and is able to identify when a client issues needs to be elevated to a supervisor. Displays empathy and understanding when needed.

Attendance and Dependability - Receptionist can be depended on to report to work at the scheduled time and is seldom absent from work and can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.

Problem Solving - Receptionist is able to identify potential problems and in a timely manner is able to identify a solution or person to provide the solution. The Receptionist will work well in a group or individual problem solving situations. Displays original thinking and creativity.

Qualifications:

• High School graduate required
• 1-3 years’ experience in high contact customer service position
• Working knowledge of computer systems and programs

Physical Factors:

• Work performed in animal clinic, high exposure to animals
• Ability to lift up to 50 lbs. unassisted, and over 50 lbs. with assistance
• Potential exposure to zoonotic diseases, dangerous and fractious animals, high noise levels, wet surfaces, hazardous chemicals, and sharp objects
• Long periods of standing, bending, stooping, reaching, and working outdoors in differing climate may be required

Disclaimer:

This is an employment at-will position, which means that employment is for no specific term and that employment may be terminated by the employee or AWA at any time with or without cause. This job description is not intended to be an exhaustive list of all duties, responsibilities, skills, efforts, or working conditions or qualifications associated with the job. Management reserves the right to revise or to require that other different tasks be performed when circumstances change, for example, emergencies, changes in personnel, workload, rush jobs, or technological breakdowns in departments.

To apply, send resume to: ryanc@awanj.org

OBJECTIVES:

The Database & Donor Relations Coordinator plays a pivotal role within AWA’s Development Department by ensuring the integrity, accuracy, and strategic use of donor and constituent data. This position is responsible for the maintenance and optimization of AWA’s donor database systems, donor analytics, and reporting functions that support fundraising growth and donor stewardship efforts. The coordinator ensures accurate, consistent, and efficient management of donor data, which serves as a cornerstone for the success of all development functions. They work closely with the Development Manager to design and implement strategic donor engagement touchpoints, contribute to the planning and execution of fundraising initiatives and donor cultivation, fostering strong relationships and enhancing donor retention and support.

ESSENTIAL FUNCTIONS:

Data Maintenance

• Maintain and update AWA constituent records with pertinent contact information as needed to ensure contact information is accurate and complete. Review constituent records for duplications and merge or eliminate records as needed to maintain data integrity. Create new constituent records as required.
• Globally update constituent records with campaigns/appeal fields and action tracks
• Run quarterly (or EOM) duplication records reports and eliminate duplicate constituent records to ensure continued accuracy
• Collaborate with GoFundMe Pro, PayPal and other vendors to resolve issues related to constituent data, donation processing, reporting, system functionality, and integrations
• Creation and maintaining SalesForce campaigns
• Responsible that updates issued for vendor databases (SalesForce, GoFundMe Pro etc.) are completed as per time requirements
• Perform other duties as assigned, including assisting with periodic evaluation of potential data/system vendors

Data Administration and Management

• Oversee aspects of donor database including constituent gift entry, record maintenance, and general donor acknowledgement
• Manage AWA’s online giving process – online appeals, event income, IHO/IMO, general donations
• Ensuring proper gift coding, tracking, and reconciliation
• Manage monthly online giving recurring gift programs and matching gift processes, including donor stewardship and payment monitoring
• Track donor communications and acknowledgement activities within SalesForce
• Generate donor reports to coordinate donor acknowledgement letters, ensuring timely recognition of contribution and identifying donors requiring personal notes, phone calls, or enhanced stewardship.
• Manage on-line donation flow daily with GoFundMe Pro and SalesForce
• Assist with entering of donations received from AWA events and outreach
• Reconciliation of AWA bank statement when electronic development deposits are made. This involves going to a number of company websites to access donor information for each deposit and entering appropriately into SalesForce and the bank statement spreadsheet
• Follow daily protocols for clean-up of SalesForce data
• Assist with managing timeline for major mailings and production of information/reports to meet deadlines
• Creation of annual, quarterly, monthly and ad-hoc donor reports assigned
• Creation of donor email/mail segmentation lists using SalesForce for donor communication
• Create data reports and exports for AWA mailings (invitations, special appeals, newsletters, events etc.) and including suppression lists
• Import of data into Salesforce, and utilize external information about our donors
• Coordinate and plan for handling large volume of gifts during peak times
• Assist with donation entries into SalesForce as needed
• Pull weekly Petpoint reports from shelter and enter donations and adoptions into Salesforce
• Pull weekly Idexx Neo reports from clinic entering all data into database as engagements. Pull donations from clinic weekly
• Overseeing continued accuracy of account engagement automations in SalesForce and creation of new automations as needed
• Perform other duties as assigned, including assisting with periodic evaluation of potential data/system vendors and assisting with new donor and database vendor reporting

GoFundMe Pro Fundraising Platform

• Oversight of GoFundMe Pro campaigns
• Creation and updating yearly campaigns as needed for AWA departments
• Responsible for monitoring the donation/ticketing flow from GoFundMe Pro into Salesforce for correct data, CoA, and Salesforce reporting capability
• Addressing and correcting issues identified
• Working with Marketing & Communications Manager to ensure appropriate flow of campaigns with AWA website
• Additional coordination and updating of platform for AWA departments as needed
• Perform additional duties with GoFundMe Pro platform as assigned

Campaign Oversight and Donor Relations

• Corporate Partnerships
• Assist with managing assigned corporate partnerships
• Facilitate communication and updates regarding AWA and the impact of their support
• Giving Campaigns
• Research of data and submission of applications to ensure AWA participation in Giving Campaigns
• Cultivation of donors that engage with AWA through Giving Campaigns
• Including updating donors about AWA
• Recurring Donations
• Review and maintenance of Constant Companion monthly payments including declined payments and/or duplication of payments
• Work with Development Manager to create regular communication to ensure CC donors continue to be engaged with AWA

Donor Communications and Planning

• Implementation and tracking of donor communication plans developed in collaboration with Development Manager and Marketing & Communications Manager
• Answer donor inquiries regarding online giving/taking donor credit card payments etc.
• Help manage info@awanj.org with Development Associate/Gift Processor
• Be alert for donations from significant donor names and in amounts as per procedure process – creating special acknowledgement letters as appropriate, thanking donor via phone and notify Development Manager and/or Executive Director for further action/stewardship
• Work with development team to capture donor attributes and connections to AWA to better segment the mailings and to understand donors’ affinity for the charity
• Facilitate donor relationships through engagement and dialogue
• Review IHO/IMO donations for key information
• Responsible for daily processing of special IHO/IMO donor acknowledgement letters from report generated by Development Associate/Gift Processor
• Notify Development Manager and Executive Director to provide additional thank you communication
• Yearly Funeral Home communication
• Tribute donations, many times are made possible by referrals from funeral homes and assist in funding our lifesaving work. Through this mailing we will provide information about AWA that can be shared with donors that have a desire to provide for animals in South Jersey through tribute donations made in their name or the name of a deceased loved one
• Manage Pet Sponsorship tracking in SalesForce, weekly updated list provided for the website, creation of Thank You email with pet photo to sponsors and supply copy for posting on social media
• Accountable for working with the development and marketing team to implement a successful annual fund drive. Aware of and supportive of other areas’ needs, activities

Corporate Community Grant Opportunities and Grant Database

• Supporting Executive Director and/or Development Manager with research of potential grant proposals that align with our mission
• Incorporate data from AWA’s grant library, including data received from various AWA departments that can be used to submit accurate grant applications
• Updating of AWA’s grant spreadsheet, database and library
• May include writing grant proposals and submitting grant reports as assigned by Executive Director and/or Development Manager
• Enter grant data as needed into AWA’s grant database ensuring requirements and timelines of grant reporting are adhered to
• Attend monthly grant meetings to review database, assignments and reporting needs

Gift Processing Systems

• Set up codes and campaigns in Salesforce to track funding
• Work with Marketing & Communications Manager to monitor the interfacing between Salesforce, online donation sites including AWA website, social media, GoFundMe Pro etc.

Reports

• Maintain reports and provide the following, including but not limited to:
• Daily and monthly cash and in-kind gift reports
• Monthly report for all donations over $100
• Track top donors, lapsed donors and appeal reports for evaluation
• Accumulative gift reports like: LSC, Longevity report, and other “attachment reports” like the five gifts in 5 years totaling $500
• Planned giving reports
• Constituent profile reports for cultivation/stewardship planning
• Prepare donor tax reporting for yearly mailing
• Creation of additional reports to support development department as needed/requested

General Operations

• Create SOPs, documenting procedures related to database management and gift processing
• Provide gift processing training to other staff and volunteers
• Maintain confidentiality in all areas of work at AWA to ensure the respect, dignity, and rights to privacy of all stakeholders
• Support development team members as needed, including participation at assigned events in support of AWA
• Perform other duties as assigned

POSITION REQUIREMENTS:

• Belief in the mission and values of AWA
• Commitment to the humane treatment of animals
• Professional and tactful demeanor with ability to cultivate relationships
• Strong writing, data management, and analytical skills
• Ability to learn a variety of new computer systems quickly and efficiently
• Adhere to all organizational policies and procedures and safety standards
• Quickly learn and adapt to changes in policies, procedures, and safety standards
• Ability to handle multiple tasks simultaneously
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Effective teamwork capabilities, and communication skills
• Maintain a positive and respectful attitude
• Problem solving skills
• Consistently report to work on time and prepared
• Must be able to successfully pass a background and credit check

QUALIFICATIONS:

• College degree preferred
• 1-3 years’ related experience
• Knowledgeable of fundraising best practices
• Database experience, preferably Salesforce
• Highly computer literate/MS Office. Advanced knowledge of Microsoft Excel preferred
• Experience with Canva

Physical Factors:

• Work performed in a busy, open administrative environment, minimal exposure to animals but periodic close proximity with shelter and community animals likely
• Long periods of sitting, data entry, talking on the phone, standing, bending, stooping, reaching, and working outdoors in differing climate may be required
• Physically capable of assisting with event setup (including but not limited to setting up tents, posting event signage, table and chair setup etc.)
• Ability to lift 40lbs. unassisted, and over 40lbs with assistance

Working Conditions:

• Varying shifts, weekdays and weekends, and some holiday work may be required
• Overtime work, as necessary
• Possible exposure to peanut butter

Disclaimer:

This is an employment at-will position, which means that employment is for no specific term and that employment may be terminated by the employee or AWA at any time with or without cause. This job description is not intended to be an exhaustive list of all duties, responsibilities, skills, efforts, or working conditions or qualifications associated with the job. Management reserves the right to revise or to require that other different tasks be performed when circumstances change, for example, emergencies, changes in personnel, workload, rush jobs, or technological breakdowns in departments.

To apply, send resume to: sueb@awanj.org